Frequently Asked Questions

Is HayMax safe for young ones?

We cannot say that it is completely safe –  it is against European guidelines to do so and nothing is completely safe. All individuals react differently to different things so even knowing and understanding your child’s medical history one cannot guarantee they won’t react to something.

However, all HayMax ingredients are Soil Association Certified Organic, and there should be nothing in HayMax to harm your child – they should be fine. After consultation with Allergy UK concerning this aspect, we are advised that it is possible for perfumes to cause a problem with children – it can cause them to become allergic to these perfumes later in life. Se we recommend that children use HayMax Kids and avoid the versions with fragrant essential oils (Frankincense and Lavender).

Obviously one has to be careful with little ones and you should always seek a doctor’s opinion about a medical condition.

Many children have used HayMax and we are not aware of any serious adverse effects.  Follow the instructions only using a small amount of balm and it is extremely unlikely you will experience any problems.

We hope this answer helps, but do call or email if you want any more information.

Also, visit our ‘Children & Hay Fever’ page.

Is HayMax OK for pregnant women or breast feeding women?

We have consulted with qualified aromatherapists to confirm that all versions of HayMax are suitable for pregnant and breast feeding women.

HayMax ingredients (various seed oils, essential oils, Aloe Vera, and beeswax) are all Soil Association Certified Organic.

Obviously one has to be careful when pregnant and you should always seek a doctor’s opinion about a medical condition.

Many pregnant women have bought HayMax and we are not aware of any adverse effects. In fact, they have told us how helpful it is – check out their comments in our testimonials pages.

Visit our ‘Pregnancy & Hay Fever’ page.

Which HayMax should I get?

It doesn’t matter – they all work the same.  Essential oils are added to give a different fragrance.  HayMax smells when you put it on then the smell goes away.  The Pure version has no added essential oils whatsoever. The Aloe Vera has no scent and is added for it’s known soothing and skin repair properties – ideal for a sore nose.

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Is HayMax suitable for nut allergy sufferers?

The situation is that there are no nuts in any of the ingredients.

The equipment and utensils used to manufacture HayMax are exposed to nut oils.

All such equipment is cleaned following any exposure to any product and whilst such measures are considered adequate to meet routine practices and standards they are not considered to represent absolute isolation of the materials and as such it is possible that very minor traces of nut oil products could become in contact with other non nut derived materials. Levels of such potential contamination are considered to be unlikely and extremely minor. Every opportunity is taken to limit any exposure and to control use within good manufacturing practices and good standards of housekeeping.

How does HayMax work?

HayMax traps the pollen, dust or pet allergen before it enters the body. If the allergen is not in your body, then your body doesn’t have to react. It’s that simple.

It’s a prevention rather than a cure – stop the problem before it happens.

However, there are no guarantees – we are all unique and react differently, so it might work less well for some and brilliantly for others.  Out of hundreds of thousands sold, we are only aware of around dozen people for whom it doesn’t work and multitudes for whom it works extremely well.  So the odds are that it will work for you.

Will HayMax work on my eyes?

There are two possible reasons why your eyes are sore.  One might be because the pollen is entering your body and part of the way your body reacts is making your eyes sore.  If this is the case, then HayMax can help, because it stops the pollen getting into your body.  The second reason might be that the pollen is actually hitting your eyeballs and causing the irritation directly.  If this is the case, then you can put HayMax around the eyes and wear sunglasses, and this can help – it’s certainly quite soothing.

We always recommend care when putting anything near your eyes.

Because you put your finger in the pot it is possible that you are putting bacteria in the balm.  If this then gets in the eye it could cause problems.  So wash hands and keep the pot clean.

Is HayMax the same as Vaseline?

It is similar to Vaseline but with some significant differences.

The first is that HayMax was specifically formulated to be as ‘sticky’ as possible to the pollen, whilst minimising any sliminess or greasiness.

HayMax is entirely made from Soil Association Certified organic ingredients, the base formula uses sunflower oil and beeswax, and contains no petrochemicals.

Here are a few comments from HayMax customers comparing Vaseline & HayMax:

“Your product was recommended by a friend. I haven’t such clear sinuses since Adam were a lad, after using it for only a few times. I have always used Vaseline as a barrier, when gardening but Hay Max is nicer…less gloopy.”

Elaine Price

So HayMax will be invisible on your nose but will work much better than Vaseline:

“I was a little bit sceptical when I heard about HayMax. I thought it might be like Vaseline, and not work very well. HayMax is BRILLIANT!!!”

Joanne Pearson

I wasn’t sure whether HayMax would work as I had heard of people using Vaseline in the same way with very poor results but I thought I would give it a try as my hay fever has been quite bad this year. I am pleased to say that in the month or so that I have been using HayMax I have hardly sneezed and not had the horrible tickly nose and itchy, runny eyes that hay fever gives me. I would highly recommend this product.

Susan Wishart

” It’s much better than vaseline – I’ve given your number to lots of people.”

Kerry Reeve

“HayMax works really well – its much better than Vaseline.  That’s why I’m ordering lots more for our whole family!  Thanks.”

Folashade Akintade

Is HayMax available in my country and how much is postage?

It might be! We have distributors in Iceland, New Zealand, Australia, Spain, Portugal, USA, Netherlands and Romania. Visit our ‘International Distributors’.

If you would rather order online, you can order from our online shop.  Most countries pay the same as UK postage.

We will normally dispatch the same day. There is more information on shipping times in our online shop.

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HayMax™ Ltd
Australia - James Health 1000 Plus - Registered business address - 6 Rigby Court - Narre Warren South, Vic, 3805 UK Head Office for HayMax Postern Piece Farm, Ampthill,
Bedford, MK45 2EX
E-mail : [email protected] Tel : Aus +61420327216 Tel : UK 01525 406600
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